Shipping Policy
Fast, Reliable Australian Delivery
Most orders are dispatched within 1-2 business days, with delivery times varying by location (typically 3-7 business days metro, 5-10 days regional).
Please note: During peak seasons (like Christmas), courier networks may experience slight delays.
Shipping Rates
- Standard Shipping: $9.95 (Free on orders over $75)
All orders are tracked. You'll receive a confirmation email with tracking details once your parcel is on its way.
Processing Time
Orders are processed Monday to Friday (excluding public holidays). Orders placed on weekends will be processed the following business day.
Delivery Locations
We currently ship to all Australian states and territories. Unfortunately, we don't offer international shipping at this time.
Questions?
If you have any questions about your order or delivery, please contact us and we'll be happy to help.
We offer standard and express shipping options. Standard shipping takes 5-7 business days, while express shipping delivers within 2-3 business days.
We accept returns within 14 days of purchase. Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.
Yes, we ship to most countries worldwide. International shipping times vary by destination, typically ranging from 7-14 business days.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
We accept all major credit cards, PayPal, Afterpay, Zip pay, Apple Pay, and Google Pay for your convenience.